Delete your Samadhan account
You can delete your Samadhan account and personal data at any time.
Quickest: in the app
- Open Samadhan.
- Go to About Us.
- Tap Delete account and confirm.
Your account is deleted straight away.
Or ask us here
If you can't use the app, for example because you no longer have the phone, send us this request. We may call or message the number to confirm it's you, and we delete the account within 30 days.
Request received. We'll delete the Samadhan account for within 30 days, and may call or message that number first to confirm it's you.
What gets deleted
- Your sign-in and your account: your name, mobile number, EPIC number or address, and language.
- The record that your number is registered with Samadhan.
- Your name, mobile number, EPIC number and address, from every complaint you filed.
- If you ask: the photos, videos and voice notes you sent with your complaints.
What we keep, and for how long
- Your complaints, with nothing that names you: the type of problem, description, location, status and updates, and any photos, videos and voice notes you didn't ask us to delete. We keep them as a record of problems reported and resolved in the area.
- Reel likes stay in each reel's count, no longer linked to you.
- This request (your name, number and the date), as a record that we acted on it.
You can sign up again with the same number at any time. Read the privacy policy for more.
Questions? Email teamakshaysharma@gmail.com